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Genesis Financial

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Customer 

For more than ten years, Genesis Financial Solutions has been acquiring, originating, and servicing non-prime consumer assets and has maintained a strong reputation in the industry by offering simple terms, competitive rates, and exceptional customer service. Genesis Financial Solutions aims to deliver for their partners what they need to succeed, including sophisticated analytics, quality of execution, excellent customer service, strict adherence to regulatory requirements and unmatched expertise in risk management.

Challenge 

Genesis Financial needed to improve their customer experience, making it easy and convenient, using a consistent interface, and a responsive design for mobile devices. Genesis needed to provide their clients the ability to create accounts, access financial information, make payments, check balances, and receive alerts.

Solution 

Eagle Creek was selected to plan, develop, test and deploy these customer facing applications. Eagle Creek provided the technological expertise, ease of engagement and versatility required for the project. Expertise in Agile enabled the speed to market and the high levels of communication between IT and the business in this iterative and highly interactive process.

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