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Anthem

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Customer 

Anthem is a $62 billion company. It is the largest for-profit managed health care organization in the Blue Cross and Blue Shield Association. Anthem is working to transform health care with trusted and caring solutions. Anthem delivers quality products and services that give their members access to the care they need. With more than 73 million people served by its affiliated companies including nearly 40 million enrolled in its family of health plans, Anthem is one of the nation's leading health benefits companies.  One in nine Americans receives coverage for their medical care through Anthem's affiliated plans.

Challenge 

Anthem, a significant user of offshore, needed a U.S. based alternative.  An onshore organization capable of scaling resources based on the needs of projects.  One that was experienced in supporting and integrating into offshore teams, with a lower cost model when compared to U.S. based onsite companies.  An organization with depth and breadth in data related technologies, and expertise in customized application development.  An organization that consistently produces quality deliverables.

Solution 

Eagle Creek provided multiple onshore teams to Anthem, including:

  • 24x7 Informatica Tier 3 support team for U.S. and offshore change requests.
  • Data warehousing team supporting Anthem’s enterprise wide, Teradata warehouse.
  • Business Intelligence teams building mandatory state healthcare reports.
  • Application development teams building new web applications to support the changing requirements of the business.
  • On demand technology teams to supplement and support new or ongoing projects.
  • Metadata management and support team.

With these onshore teams, Eagle Creek eliminated numerous high cost onsite resources while replacing offshore teams that could not meet the quality demands of the Anthem organization.

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Anthem

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