The objective of an upgrade appears simple — meet increased business needs through new technology.  But complex decisions are involved.

Most companies don’t have in-house resources with the Siebel expertise and time to assess the complexities by themselves.  But without this analysis, companies often drive up their costs by paying for functionality that doesn’t add enough value to justify its cost.  They may also fail to realize how certain features could be utilized to their advantage, then pay for expensive customizations to accomplish the same thing.  These companies unknowingly increase costs, lower benefits, or both.

Eagle Creek’s Siebel Upgrade Assessment assures you an upgrade that delivers the most value at the lowest possible cost.

What Do We Do?

We look at your business needs, current Siebel configuration and related systems in relation to the new functionalities in the upgrade.

We identify New Functionality that could benefit you, and assess the benefits of each component as well as the costs of deploying it.

We assess your current server architecture and identify any enhancements needed to meet the increased demands of the Siebel upgrade.

Based on this analysis and considering your budget, we recommend which components to deploy.

We develop an upgrade roadmap detailing the best strategy for deployment, and tell you what it will cost to implement it taking advantage of our cost-effective On Shore Project Centers – Eagle Creek’s Dakota Model.

We deliver an Assessment document which includes the upgrade requirements, an action plan and the business justification for the investment.

We work with you to provide a presentation for your executive staff on the findings of the assessment.

With 300+ dedicated Siebel consultants, Eagle Creek is the largest US-based Siebel CRM services provider.  With 300+ successful projects and 2+ million hours, we are also the most experienced.  We lead in services for commercial applications of Siebel — including upgrades.  Our expertise as the industry leader means we have answers you can trust, competence you can count on, and pricing you can afford.