Increasingly, management is looking to IT to improve business results by “getting more out of the company’s technology.” But you know this expectation must be balanced with the realities of upgrading: Siebel is complex, it may be tied to other systems, custom programming may be bolted on...and then there's the cost.  For any upgrade — straightforward to complicated — you'll need a partner who has solid experience, understands the issues and can drive down your costs.

Eagle Creek provides…

Experience       
Eagle Creek has performed over 300 successful Siebel engagements including some of the world's largest and most complex, in a diversity of industries. We’re the top US partner in Siebel’s Professional Services Organization — we work with Siebel, or independently.

Expertise       
Our focus is Siebel. But we also bring an in-depth knowledge of the enterprise systems your Siebel implementation interfaces with — we can upgrade those linkages as well as Siebel itself. 

Our consultants have broad industry and enterprise experience and have dealt with the challenges of Siebel upgrades, from straightforward to the most complex. They average 4+ years working with Siebel software and can use non-Siebel tools when appropriate. This combination of industry experience and technical knowledge results in a better ROI — no training, no expensive mistakes, no bloated costs.

Flexibility       
We don’t impose a rigid methodology on you.  The reality is that every company is unique in its methodology and processes.  You'll need a partner that has flexibility in the way they work with you.  Eagle Creek is that partner.

Cost Benefits       
We work at driving down costs and have unmatched price points for services. Now you can get the safety and security of onsite delivery while saving up to 50% when you utilize our US-based Enterprise Software Center.    

The objective of an upgrade appears simple — meet increased business needs through new technology.  But complex decisions are involved. 

Most companies don’t have in-house resources with the Siebel expertise and time to assess the complexities by themselves.  But without this analysis, companies often drive up their costs by paying for functionality that doesn’t add enough value to justify its cost.  They may also fail to realize how certain features could be utilized to their advantage, then pay for expensive customizations to accomplish the same thing.  These companies unknowingly increase costs, lower benefits, or both.

Eagle Creek’s Siebel 8.0 Upgrade Assessment assures you an upgrade that delivers the most value at the lowest possible cost.  Here’s what we do:

• We look at your business needs, current Siebel configuration and related systems in relation to the new 8.0 functionality. 
• We identify new functionality that could benefit you, and assess the benefits of each component as well as the costs of deploying it.
• We assess your current server architecture and identify any enhancements needed to meet the increased demands of Siebel 8.0.
• Based on this analysis and considering your budget, we recommend which components to deploy.
• We develop an upgrade roadmap detailing the best strategy for deployment, and tell you what it will cost to implement it taking advantage of our cost-effective Siebel Project Center in North Dakota. 
• We deliver an Assessment document which includes the upgrade requirements, an action plan and the business justification for the investment. 
• We work with you to provide a presentation for your executive staff on the findings of the assessment.

With 250+ dedicated Siebel consultants, Eagle Creek is the largest US-based Siebel CRM services provider.  With 300+ successful projects and 2+ million hours, we are also the most experienced.  We lead in services for commercial applications of Siebel — including upgrades.  Our expertise as the industry leader means we have answers you can trust, competence you can count on, and pricing you can afford.

Nobody can deliver like Eagle Creek.