Project: Testing / 7.7 eConsumer Goods

Industry/Company: Food / Fortune 1000 Multinational Confectionary Company

Eagle Creek was upgrading the client's eConsumer Goods — which was highly integrated with other enterprise applications — offsite at our US-based Enterprise Software Center. The client wanted separate, pre-launch testing to their specifications, at a minimum cost.

We could completely test the upgrade — including enhancements and linkages to other enterprise applications it would be interfacing with — offsite at our US-based Enterprise Software Center.The client could save money by testing offsite.

Solution: The testing was completed on budget, entirely offsite, concurrent with the upgrade project.

Relationship:Eagle Creek is currently working on multiple Siebel projects for the client, both on and offsite.

Reason for Project:

The client was upgrading their eConsumer Goods application that was highly integrated with other enterprise systems. They were also adding major enhancements.

They wanted separate pre-launch testing. The objective was to avoid production delays and costly rework and to ensure that when the upgrade was launched it would work as users expected.

Eagle Creek's Approach:

We tested complex workflows, repeating components, business services, stored procedures, EIM jobs, UI modifications, and application scripts.

Because their Siebel application was integrated with other enterprise applications, testing the upgrade required integration testing.

In our Enterprise Software Center we emulated the integration interfaces between the upgrade and the client's other enterprise applications.

We created and ran custom integration test cases. Repetitive testing was enabled through custom SQL and test procedures that made it possible to reuse test data to obtain identical results from test cycle to test cycle.

Result:

Due in part to our thorough testing, the upgrade was completed on budget and ahead of schedule, and went live without issues.