Outsourcing in software consulting continues to grow, driven by the constant search for increased efficiency, control of fixed costs, the need to remain current with technological change, and to leverage the latest innovations and technologies. Companies also continue to assess their core competencies and focus internal resources closer to that core.

The three outsourced delivery options remain – Onsite, Offsite and Offshore. The future of any (and every) delivery is tied to Rates, Risk, and Quality. These variables produce an implied and calculable “net effective rate”. This equates to a Total Cost of Ownership for every billable hour that includes external cost, internal cost and the efficiency of billable hours. Almost no one calculates it; very few estimate it, but we all know it exists.

Everyone intuitively understands the farther the resource is from the epicenter of the engagement, proximity grows, and customer intimacy declines therefore the Net Effective Rate increases.

Eagle Creek has refined a unique delivery model that addresses Rates, Risk, and Quality.

• The Dakota Model utilizes our U.S.-based Project Centers in North and South Dakota while leveraging our industry leading onsite experiences and expertise, resulting in a low Price and high Quality Implementations, Upgrades, Integration Services, Testing and Global Product Support…..(more)

Eagle Creek has a pedigree built on engagements with the world’s largest and most sophisticated organizations.

• Our deep technical understanding of Siebel and how this technology is applied to helping customers combines to leave a history of delivering successful projects in the most complex and demanding of business application. [more].

The functional and industry expertise that has been accumulated over time means our clients feel confident that our people understand the commercial application of technology.

• This might be across Sales Force Automation, Call Center, PRM Self Service and Marketing deployments of Siebel (on premise and on demand), through to the application of Business Intelligence technology and expertise for the financial, sales and service organizations within our clients.

Focus within Siebel (and the analytics technology that evolved into OBIEE) means that no one has the depth of expertise that Eagle Creek can bring to bear.

• Eagle Creek can help you cut CRM implementation costs, reduce risk and lower TCO. Our CRM focus assures you'll get consultants with a depth of experience that multiple-solution service companies just can't provide. Our skilled professionals will deliver the highest quality services for the least possible cost — and we'll guarantee it.